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Introducing Patient connect
In order to help admin staff within surgeries minimise wasted time HiT uses the tried and tested Patient Connect Product to share the information that exists in your clinical system with your telephone system. The features enjoyed by surgeries implementing this technology include: Automatic screen popping patient details Saves between 10-30 seconds per call Automatic updating of patient contact details No more time wasted searching for, or contacting wrong numbers Automatic click to dial from screen with the ability to check the number is active and live before contact Saves time when contacting patients Option to add in temporary numbers for triage calls Saves Doctor’s time searching for numbers Search and play recordings by patient name Offers instant access to advice given / communication with patient
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